Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mishi Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mishi-store.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@mishi-store.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@mishi-store.com
very nice shirt,good cut,very nice fabricbut its not 5xl.its 4xl.still i like the shirt
Thanks
Good white color. I ordered 5XL, got 4, the size in the chest is 140 cm, the length of the back is 96 cm. The shoulder seam to the lowered sleeve is 20 cm. The armhole is huge 34 cm. I hope to wear in the city in the heat, although it shines through. I will customize the figure, because I do not welcome extra volumes at my weight. In the chest on My 118 cm lay perfectly. Purchase is happy, but the price does not like-above 700 rubles with discounts, now our cheaper, you buy with fitting ..
Duck egg thanku can't recommend enough fab store arrives quickly in the UK sizing great.
очень довольна. имею 4 цвета. советую и товар и продавца
Соответствует описанию
Corresponds to the description. Fast shipping. Seller recommend.
nuostabūs,pardavėją rekomenduoju
Конечно это не хлопок,есть добавления синтетики. Доставка быстрая. Рубашка легкая .
Точно соответствует описанию. Блузка сшита аккуратно. Продавец контактный, приятный. Большое спасибо. Товар и продавца рекомендую!
Nice shirt. I wear S myself, I ordered L, I love oversize. I order already 4 shirts. For the summer is ideal for growth of 174-length to the knee
nice shirt , second order, delivery even faster than the first time . One week this time, it's great. thanks
Thank you very much for the fast delivery, the shirt really liked, approached the size, corresponds to the description, the purchase is satisfied, store recommend!
Thin shirt. Good sewing.
Lovely shirt. I am very glad. Pleasant light material. Is a little large but it don't mind. Thank you stores.
Thank you very much, great item, everything fit my size 56 58, sorry no gift
Palaidinė graži, Plona, typewriter truputį apskričiai Su dydžių,perdidelė,bet nekritiškai
Thank you, 20 days to Peter. The fabric is very nice, but I think not quite pure cotton, on rus.56-58 belly, 5XL free, the color is very cute, sewn neatly, for the summer will be great. all luck and health!
Sewn neatly, the threads are not stuck, the length just above the knee, the fabric is very nice, on its 48 ordered L, freely, what is needed, recommend
Very worthy shirt! Russian 54 looks great. Although, at 52 and 56 will sit also well. cover really oversized, with down sleeves, not in the cover. Length just above the knees (at a height of 168 cm). Semi-cotton fabric. She went to Moscow for exactly a month.